Automatic
AUTOMATIC WATCHES
If your new automatic watch is running too fast or too slow, or seems to have stopped, don't panic. An automatic watch is an investment of time and effort, and unlike quartz (battery-powered) watches, it may take some time before it starts keeping good time. This is especially true for lower-end automatic watches (e.g., non-chronometers). For your watch to start keeping good time, the mainspring must be fully wound first. This is done using a watch winder or by shaking and wearing the watch continuously. You'll also need to start the watch by turning the crown clockwise 40 to 50 times. Like most mechanical devices, a new automatic watch (or one that hasn't been used for a while) has a break-in period that lasts about a month. During this time, the watch distributes its oil and breaks in its gears. You'll need to wear the watch or have a watch winder do the work.
Here are some simple steps you can follow to set your watch too:
Remove the clock at night and position it as follows:
1. If your watch is slow: Place it face up.
2. If your watch is fast: Place the watch vertically with the crown facing down.
3. If your watch is too fast: Place the watch upright with the crown facing up.
If your watch is still running very fast or slow, the most likely cause is that the mainspring may be stuck in one of the screws inside the watch. To free it, try this: place the watch in the palm of your hand, crystal-side down, and give the watch a good slap. If this has freed the mainspring, it should start to keep good time.
For the watch to have a full power reserve, it must be worn for at least 8 hours a day. If you haven't worn the watch for a couple of days, restart it by turning the crown clockwise 30 or 40 times.
If you've given your watch time to settle and tried the previous steps, it should start keeping good time. You can also take your watch to a local watch shop, where they should be able to adjust it (or free the mainspring if it's stuck) for you for a small fee. Since automatic watches require periodic maintenance to keep good time, our warranty does not cover periodic maintenance on these watches.